This article answers some of the most frequently asked questions about the Wibu to iLok license migration process in Auto-Tune Central.
General Questions
Q: Why is Antares switching from Wibu to iLok licensing?
A: We've made the decision to transition to the iLok licensing system in order to enhance your experience with our products. This change will provide you with more flexibility in managing your licenses and most importantly, improve their stability. With this update, you’ll be able to activate your licenses directly on your computer or onto a physical iLok dongle.
Q: How do I know if I have a Wibu license that needs updating?
A: If you purchased an Antares product or subscription between July 2019 and October 2024, you have a Wibu license that needs updating. You will be notified in Auto-Tune Central if you have any Wibu licenses that need to go through the license migration process.
Q: Is there a deadline for updating my licenses from Wibu to iLok?
A: You can update your licenses from Wibu to iLok at any time prior to January 31st, 2025. After that date, you will be required to update your licenses to the iLok versions in order to continue using Auto-Tune Central.
You will not lose access to your plug-ins if you continue using the Wibu versions after that date, but you will not be able to Activate or Deactivate your licenses. This means your licenses cannot be moved to a new computer.
Q: Do I need to buy a physical iLok dongle to use my Auto-Tune licenses?
A: No, a physical iLok dongle is not required to continue using your plug-ins. Just like before, you have the option to activate your licenses onto your computer.
Q: What are the benefits of activating my license(s) to an iLok dongle?
A: One of the main benefits of using an iLok dongle is that you can take your license on the go. You can install your plug-in on as many computers as you like, and can use your license on any of those machines by plugging in the USB dongle.
Q: Where can I purchase an iLok dongle?
A: If you’d like to purchase a physical iLok dongle, you can do so from the iLok website here, or from a variety of other online retailers.
Installation and Setup
Q: What is Auto-Tune Central and where can I download it?
A: Auto-Tune Central is Antares' download manager, where you can install your plug-ins and manage their activations. If you don’t have it installed on your computer yet, you can download it from the Antares website under Support > Download Manager.
Q: Do I need to install a new version of Auto-Tune Central to update my licenses?
A: Auto-Tune Central will update to the latest version automatically upon launch. You won’t need to reinstall the application to go through the license migration process if its already installed.
Q: Do I need to reinstall my plug-ins?
A: Yes, this update includes a new version of the plug-ins. Please be sure to reinstall your plug-ins in Auto-Tune Central before you continue using them in your DAW.
Q: If I use iLok for my license management, can I uninstall CodeMeter?
A: We are currently in the process of transitioning our license management system from Wibu CodeMeter to PACE iLok. During this transition period where we're supporting both systems, it is necessary to keep CodeMeter installed on your machine.
We plan to complete this transition in early 2025. Please stay tuned for an update to Auto-Tune Central, which will automatically uninstall CodeMeter from your computer when it is safe to do so.
Q: Do I need an iLok account?
A: Yes, you'll need an iLok account to complete the license update process. If you don’t already have an iLok account, you can create one on the iLok website here.
Q: What if I already have an iLok account?
A: If you already have an iLok account, you will be prompted to link it to your Antares account during the license migration process in Auto-Tune Central.
Q: What are the system requirements for using iLok licensing?
A: iLok licensing is compatible with most modern operating systems. Specific requirements can be found on the Antares website or iLok's official site.
License Management
Q: How many places can I activate my iLok license?
A: Each license can be activated in two places simultaneously. This can be onto two computers, two iLok dongles, or a combination of the two options. If you change your mind later, you can change the activation locations of your licenses in Auto-Tune Central.
Q: Which license management options are available for me?
A: After completing the license migration process in Auto-Tune Central, you’re free to manage your licenses with Auto-Tune Central or the iLok License Manager.
Note: iLok Cloud license management is not supported.
Q: Can I activate my license on both my computer and an iLok dongle?
A: Yes, you can choose to activate your license on your computer, an iLok dongle, or any combination of the two options. one of each.
Q: Can I activate my license with iLok Cloud?
A: No, we do not currently offer the option to activate your licenses with iLok Cloud.
Q: Can I use the iLok License Manager to manage my licenses?
A: Yes, you may manage your Antares plug-in licenses using either Auto-Tune Central or the PACE iLok License Manager.
Update Process
Q: Will I lose access to my plug-ins during the update process?
A: No, the update process is designed to be seamless, and takes only a few minutes to complete. If you’re worried, feel free to update your licenses when you're not in the middle of a project.
Q: How long does the license update process take?
A: The process is relatively quick, typically taking only a few minutes to complete, and you’ll only need to do it one time.
Troubleshooting
Q: What should I do if my updated license doesn't work in my DAW?
A: First, verify that the activation was successful in Auto-Tune Central. If issues persist, contact our Customer Success team for support.
Q: How can I get help if I encounter issues during the update process?
A: If you experience any problems in Auto-Tune Central during the license migration process, you can reach out to our Customer Success team. Please provide a screenshot or screen recording of the issue you encountered.
For other questions, please visit the iLok Help Page or reach out to the Customer Success team.
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